Privacy Policy

Introduction

This Privacy Policy applies to all personal information collected by Deanna Sacco Consulting (trading as Ignite Solve) ABN 88 926 519 412.  

We have adopted this privacy policy about the management of personal information in accordance with the Australian Privacy Principles under the Commonwealth Privacy Act 1998. It is available on our website https://ignitesolve.com.au/. A copy in electronic or printed form is available on request, free of charge.

Types of personal information collected 

The personal information collected and held by us will include your answers to our research. It may also include your name, date of birth, addresses, phone numbers, email addresses, occupation and other details about you. You can choose not to answer any of our questions or to give us any of these details.

Collecting and storing personal information

We collect your personal information when you give it to us. We may also collect personal information about you provided by our clients for research purposes or third parties on a commercial basis. 

We store personal information in secure applications accessed via a password-protected laptop. Data may be stored locally on the hard drive or in cloud-based services, all of which are protected by industry-standard security measures. We limit access to personal information to authorized personnel only and ensure data is used solely for its intended purpose.

Purpose of collection

The primary purpose for which we collect, hold and use your personal information is to conduct our research. We may also collect, hold and use your personal information to respond to your enquiries.

We report the results of our research without identifying any individuals (unless that individual expressly consents).

We do not disclose your personal information, except to our own contractors for internal purposes and subject to this privacy policy, or if you consent, or if required by law.

We destroy or de-identify your personal information as soon as it is no longer required for the research or other purpose for which it was collected.

Accessing your personal information and correction

You can request a copy of any personal information we have about you by contacting us via our website. We will promptly give you access to your personal information, except in the limited circumstances specified in the Australian Privacy Principles. If any of your personal information is incorrect, we will correct it.

Complaints

You can complain about a breach of the Australian Privacy Principles by us by contacting us via our website. We will respond to your complaint within 14 days.

All complaints will be considered by Deanna Sacco and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

Overseas Transfer

Your personal information will not be disclosed to recipients outside of Australia. 

Website

We collect data about each visit to our website for the purpose of improving users' experience of our website. The data collected is anonymous and does not identify any individual.

How to contact us about Privacy

If you have any queries, or if you seek access to your Personal Information, or if you have a complain about our privacy practices, you can contact us through: deanna@ignitesolve.com.au 

Last updated: 17 January 2025.